… was so helpful throughout the whole process of buying a house; always available to speak to me, always got back to me straight away with any questions I had and helped chase up solicitors. Very highly recommended!
I just wanted to say how fantastic and friendly Kelly was, she helped with all my questions and gave a great service. Very friendly, approachable and professional. Will be highly recommending to any friends and family. Great service! Especially as being a first time buyer everything is very new and scary! Kelly was brilliant, couldn’t fault her.
We are so grateful for the professional help and support we have received from both Andy and Kelly at Yes Mortgage Services and Yes Insurance Services. We bought our first home at the beginning of the lockdown and thought that under the circumstances we may have some difficulty, especially being first time buyers with no experience ourselves. But we couldn’t have been more wrong!
Despite not being able to meet in person, Andy was extremely helpful and able to secure and apply for a great mortgage offer for us (one that we would never have been able to arrange ourselves), all done remotely. He helped us every step of the way, explaining everything we didn’t understand and turned something that seemed so daunting at the beginning, into a very easy and pleasant experience. Andy’s knowledge and experience in the business really shines through and we could not thank him enough.
Kelly has also helped us no end with making sure we had all the correct information and helping us to choose the insurance policies that best suited our circumstances. Everything was so easy, she applied for the policies for us, which were carefully chosen to suit our needs. Her knowledge in the field, paired with her friendly, helpful attitude was perfect from beginning to end.
Andy was recommended to us by a friend and we will definitely be passing the recommendation onto others. We will certainly be speaking to Andy and Kelly again ourselves when we decide to move.
I was given “Yes Insurance Services Ltd” contact detail from a friend via word of mouth, and decided to give them a call.
The service(s)/ advice of which I received from “Yes Insurance Services Ltd” was professional and easy to understand. Kelly is extremely knowledgeable on all aspects of the life insurance policy(s) for which I required.
Kelly provided quotations expeditiously and in a manner which were easy to understand when written down. I would highly recommend “Yes Insurance Services Ltd.” To any person whom is looking for this type of service, especially when insurances can be tricky and hard to understand. The relaxed atmosphere and sense of ease at which Kelly put you makes it easy to discuss and bring all your questions to the fore, and of course to get them answered in a professional easy manor.
I am extremely happy with the policies which I have in place now and they are fit for purpose and bespoke to my requirements.
A fantastic service. For us, all correspondence was made via phone and email, and yet, we felt that our needs were fully understood and we received a highly professional and personalised service. Queries were responded to swiftly and Andy worked above and beyond anything we could have expected from a mortgage broker. Kelly was also fantastic at arranging insurances, there was no pressure, she listened to our needs and made it all hassle free. We would highly recommend Yes Insurance Services.
I was introduced to Kelly at Yes Insurance after having got a mortgage through Yes Mortgages. At first a seemingly obvious advertising tactic actually proved to be so useful and because I had had such a good experience with the mortgage broker I felt confident starting a life insurance inquiry with Yes.
Kelly has been excellent and remarkably patient as I have probably been annoyingly picky in wanting to get the best deal. Furthermore, being a serving member of HM Forces with a high level of risk attached to my job made her role as conduit and broker more difficult.
The communication proved excellent however, and Kelly was very often able to cut wheat from chaff and keep me focused on important facts and figures, making my life a lot easier, and we finally arrived at a deal which comprehensively protects my family. Although I hope I never have to use this life insurance policy, Kelly is one of those people who I would have on a quick dial list: tenacious and understanding, with an ability to hone in on the key issue; I would recommend her and Yes Insurance to anyone, especially serving forces members now that we have figured out the extra factors for such cases.
Kelly was a huge help in securing critical illness and life insurance cover for a new mortgage. My employment circumstances are a little different as I work abroad but Kelly was able to obtain great deals. Always quick to respond and very professional service. Highly recommend!
‘My partner and I have been going through the totally stress-free experience of buying a property. If only! Thankfully all of our dealings with Yes Mortgages have been stress-free, we have used Yes Mortgages for our mortgage, buildings & contents insurance and life insurance.
Kelly has been incredibly helpful throughout the whole process. She explained everything in great detail, which, as first-time buyers, was exactly what we needed. We felt so put at ease after our conversations with her. She made a great impression and was always very professional.
We want to say a big thank you to Kelly for her time, expertise and patience 🙂’
After working with Darren of Yes Specialist Mortgages, he recommended Kelly to assist with my Insurance requirements. She has been very clear, concise and proactive for all our insurance needs and that too, at an affordable price. She has set up in-person meetings to ensure that all the products that we sign up for, are carefully explained and we sign up for exactly what we need. No oversell ! That is fantastic. She has been proactive in searching the apt products for us. Even after signing up for them, she has revised the case and recommended to switch within the ‘cooling off’ period to another supplier when it benefitted me. This absolutely great service as I am not having to spend my time searching the myriad of products and suppliers out there. I would very much recommend working the Kelly and the rest of the team from Yes to assist you in your requirements.
I was recommended to Kelly by a colleague as I was looking for income protection. Not only was Kelly friendly and welcoming but she was extremely knowledgeable of all of the products and explained the differences clearly. My insurance was set up quickly and Kelly even followed up once it had been set up to make sure I was happy with everything. I would highly recommend Kelly for your insurance needs.